Support
Need help? Find answers below or reach out to us directly.
Contact Us
For any questions, issues, or feedback, email us at:
info@snapelement.comWe typically respond within 24-48 hours on business days.
How to Use Components
- 1.Find a component
Browse our component library by category. Use filters to narrow by widget type, complexity, or free/Pro.
- 2.Copy the JSON
Click “Copy JSON” on the component page. The Elementor-compatible JSON is copied to your clipboard.
- 3.Paste in Elementor
Open your page in Elementor, right-click on the canvas, and select “Paste from other site”. The component appears instantly with your site's Global Styles applied.
- 4.Customize
Edit text, swap images, adjust spacing. The component is fully editable like any Elementor element.
Alternative: Import via Template
You can also download the JSON file and import it through Elementor's template system:
- 1.Click “Download for Elementor” on the component page
- 2.In Elementor, go to the Template Library (folder icon)
- 3.Click “Import Templates” and upload the downloaded JSON file
- 4.Insert the template into your page
Common Issues & Troubleshooting
“Paste from other site” is not available
This feature requires Elementor version 3.7 or later. Update your Elementor plugin to the latest version from WordPress > Plugins > Updates.
Component looks unstyled or plain
This is by design. Our components use Elementor's Global Styles system, so they inherit your site's colors, fonts, and button styles. Make sure you have configured your Global Styles in Elementor > Site Settings > Global Colors & Global Fonts.
Some widgets show an error or placeholder
Components marked with an “Elementor Pro” badge use Pro widgets (forms, sliders, nav menus, etc.). You need an active Elementor Pro license to use these widgets.
Component doesn't paste correctly
Try these steps: (1) Make sure you're using a modern browser (Chrome, Firefox, Edge). (2) Try copying the JSON again. (3) Clear your browser clipboard and retry. (4) Try the Download method instead of copy-paste.
Images appear as placeholders
Components use placeholder images by default. After pasting, replace them with your own images through Elementor's image selector. This is intentional so you can use your own media.
WooCommerce widgets show “Widget not found”
Components in the Shop, Cart, and Product categories require both WooCommerce and Elementor Pro to be installed and active on your WordPress site.
About Component Versions
This is the first generation of our components. Some may have minor alignment differences or use widgets that are not perfectly matched to the content type. Even so, they provide a strong structural foundation and are very useful for quickly building any type of website. We are continuously improving them; future versions will be even more polished.
Legal Information
Operated by: Amortoae Petru PFA
CUI: 52361814
Reg. Nr.: F20/2503/0447007
Address: Bucuresti, Romania
Email: info@snapelement.com